CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
This repair shop went out of their way to try and fix my car. When they realized I have a problem that needs a dealer part they were upfront and did not charge me anything, even though this took time for him to diagnose. He even got the top up on my car so it wouldn't get wet. I will be back to this shop for any repairs I need in the future.
I haven't even retried my vehicle, which will be done today, but I already know the job will be A+. I've been bringing our fleet to John for a couple years now and I can say he's always my first choice for auto repair. I love his prices they are fair, his work is always right, and how he treats everyone the same. I always feel welcomed. What I love most is he's honest. If he can't do it, he'll tell me up front and often recommend who can. Thanks so much John. I truly appreciate your services.
Once again John at A & A comes through for me and my car. Thank you! We like to keep our car nice and running well. He was able to replace my tire and have me back out running real quick. Support our locally high quality businesses like A & A!
I brought my BMW in because the front end was shaking violently at higher speeds. John hooked me up with a new control arm and was very pleasant and professional. The price was good and he got me in and out in the same day. Being from California I was not sure if I would get the 2nd class treatment. No sir, not at this fine establishment! I will be back! Oh also, no more front end shake. They know what they are doing. He even showed me the bad part....it was on life support.
